Matthew Burns

Matthew Burns - Total Delivery Pharma

  • I'm driven by the challenge of balancing compliance, commercial strategy, and operational efficiency, particularly in highly regulated environments. I take real satisfaction in solving complex problems, improving processes, and mentoring others. Whether it’s navigating a tricky supply chain issue or helping to build a robust quality system, I’m at my best when I’m bridging the gap between Quality and Operations to support safe, sustainable growth.

  • I’ve spent over a decade working across the pharmaceutical and medical device sectors, holding leadership roles in Quality, Operations and Supply Chain. I’ve acted as Responsible Person (RP) on multiple UK WDA(H) licences, and hold RPi and WQP credentials. My previous roles include Operations Manager and RP at multinational pharmaceutical manufacturer, Head of Operations at an innovative medical device developer, and most recently, Strategic Project and Planning Manager at a UK MAH and 3PL provider, where I also act as RP, and oversee key supply chain activities. My background gives me a unique, cross-functional perspective on regulatory compliance, commercial, logistics, and business transformation.

    • Successfully hosting an MHRA GMDP inspections and leading CAPA development and execution 

    • Played a key role in launching the UK’s first GSL Omeprazole 20mg product 

    • Led the business integration of an £8M acquisition at Dexcel Pharma 

    • Oversaw the migration of a GDP warehouse operation with minimal customer impact 

    • Developed and validated automated testing systems for electrosurgical devices 

    • Delivered engaging internal training on ICH Q9 and quality risk management

    • Regulatory leadership as RP, RPi, and WQP 

    • Good Distribution Practice (GDP) and Quality Management Systems (QMS) 

    • Root cause analysis and CAPA management 

    • Technical and commercial project delivery 

    • Operational planning and S&OP 

    • Stakeholder and team engagement across QA, Commercial, and Supply Chain 

    • Medical device knowledge (ISO 13485) 

    • Controlled drugs management 

CLIENT FEEDBACK

  • “Thomas has a broad knowledge of all GXPs/Quality regulations on a global level. Thomas has an excellent eye for detail whilst executing audits and has overall high understanding of all topics which need to be covered during an audit. I have personally audited with Thomas which involved high profile contractor audits known for critical Findings and recalls. Thomas identified multiple major/critical Findings. Thomas is a skilled auditor, and he is also in the process of training as a QP. Amazing Contract Auditor.”

    — Head of Audit, Multinational Pharmaceutical company

  • “As the CEO of a large pharmaceutical company having access to TDP and the team means I have had access to precise and detailed advise well researched and reliable. It has enabled us to solve importation, supply chain problems and quality issues. The speed and variety and professionalism of service is impressive for such a young company, led by such a young MD. Privilege to work with. Looking forward to a long and strong partnership as a member of my senior advisory team!”

    — CEO large pharmaceutical company

  • “Thomas’s is an auditor of a type and Quality the like I have rarely encountered. The depth and detail of his work is phenomenal, not only that he took the time after the audit was said and done to give us a brief set of option appraisals to answer mine and my teams' questions in full and with pragmatism.”

    — Head of Quality, Multinational Pharmaceutical Manufacture Company

  • “TDP is a privilege to work with. Thomas and the Team work efficiently with extreme diligence and care. Providing prompt batch review records that allow easy and expedient batch release of ATMP IMPs.”

    — Head of Quality and QP

  • “TDP has helped me build out my QMS to enable UK WDA registration with only comments from the Inspectorate. They always met the agreed timelines allowing for easy project management.”

    — Head of Quality and QP

  • “Thomas was a colleague of mine whilst I was acting as a Qualified Person. He displayed a comprehensive knowledge of applicable legislation and industry GxP expectations. His meticulous planning was of great benefit during GMP audits and together with his flair for technology and software made him a pivotal team member.”

    — QP and Ex Inspector

  • “Lucia is a privilege to work with an exceptionally diligent and pragmatic QP, she enabled us to obtain our MIA, building it from scratch to meet our custom and quite nesh needs. Moreover, the inspector when granting us our licence said that in the last 10 years this is the first time, she has given no observation and not even a comment!”

    — Managing director SME pharma company

  • “Lucia’s passion for patient first, is evident in all she does. Her technical acumen and attention to detail makes her an asset! What is more important is that she educates and explains always making the time.”

    — Head of Quality and QP

  • “Nick is known for his ability to see and smell out poor practice, but unlike many auditors/consultants he doesn’t just report it. He will explain the issues and problems consequences to me as the client but more importantly to the individual at the time. He is always willing to go the extra mile.”

    — Senior Director of Quality, Multinational pharmaceutical company